I purchased a gift card online and was sent the code I clicked the link to redeem the funds and the funds have not gone onto my account and it is now saying that the code has been used so can't try again. Where would the funds have gone?
Please follow the steps in this Apple Support article.
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support.
funds not applied for online gift cards
