I cannot login to Apple Music on Android

I have Apple One family, I wanted to share the Apple Music to my son which uses Android phone, app has been downloaded correctly but once I type his Apple ID and password I receive information as follows "The purchase could not be completed. For assistance, contact iTunes Support.". The same issue is on 2 different mobile phones with Android - is it possible that Google Family Link is stopping it somehow? I have check the settings but nothing changed. I have to add that my son was able to login to Apple Music on Windows 11 via laptop so the issue is only with mobile phones... I have cleared the cache memory, restarted device but it didn't help...

iPhone 15 Pro, iOS 17

Posted on May 24, 2024 10:18 AM

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I cannot login to Apple Music on Android

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