I do not receive IM sent from 5 or 6 digit numbers on my new iPad Air. The iPhone is fine

Just received my iPad Air gen 5. All transferred and is working but I do not receive any of the IM sent fro 5 or 6 digit numbers. The iPhone receives everything fine. It is just the iPad that is not receiving these type of texts.

iPad Air, iPadOS 17

Posted on May 24, 2024 3:12 PM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2024 3:20 PM

SMS/MMS messages can only be sent/received via cellular phones.

If you have an iPhone in addition to your iPad, you can forward the messages to the iPad through the iPhone. See information in Forward SMS/MMS text messages from your iPhone to other devices - Apple Support


Also see: What is the difference between iMessage and SMS/MMS? - Apple Support


2 replies
Question marked as Top-ranking reply

May 24, 2024 3:20 PM in response to Rmborchid

SMS/MMS messages can only be sent/received via cellular phones.

If you have an iPhone in addition to your iPad, you can forward the messages to the iPad through the iPhone. See information in Forward SMS/MMS text messages from your iPhone to other devices - Apple Support


Also see: What is the difference between iMessage and SMS/MMS? - Apple Support


May 24, 2024 4:43 PM in response to Rmborchid

If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I do not receive IM sent from 5 or 6 digit numbers on my new iPad Air. The iPhone is fine

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.