iPad wont load after sign in to cloud

We have purchased a brand new iPad Air and when you turn it on to set it up it has you enter your iCloud sign in. We entered the sign in and now it’s stuck on the apple screen loading for the last two hours.

Posted on May 25, 2024 8:15 AM

Reply
1 reply

May 25, 2024 9:51 AM in response to hdenger

Something has stalled.


Connect your iPad to its Power Adapter - and while connected, perform a forced restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


iPad wont load after sign in to cloud

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