Sokhermom wrote:
Thank you very much for your quick and complete response. I had hoped for a different answer but, was afraid that this would be the answer. If it cannot be fixed, I will have to trade it in for another refurbished one. That's how I recycle mine. And by buying refurbished also.
You're very welcome.
As advised, before giving-up, professional assessment is advised.
Be aware that any devices that are not fully functional and without faults are not accepted by Apple's trade-in program. An out of warranty repair, if performed, will almost always be more expensive than the potential trade-in value. As such, repairing a device so as to become eligible for trade-in will be uneconomic.
For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange a qualifying device for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.
As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:
iPad Repair & Service - Apple Support
If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.
