I'm trying to downgrade my plan back to the free 5gb but on laptop it says I don't have access. On the iPad it just spun endlessly. BTW, now, on iPad, Settings | General | iPad Storage there is no option to Manage or Downgrade. Thank you.
[Re-Titled by Moderator]
iPad Pro, iPadOS 17
Ensure that you have a good WiFi connection. If the issue persists, try a forced-restart of your iPad - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
After restart, verify your current iCloud storage option - and try again if needed.
If your continue to experience difficulties, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:
iCloud storage is managed elsewhere in iPad settings:
Settings > [Your Name / AppleID] > iCloud > Manage Account Storage > Change Storage Plan
I followed as above, got to the Free, but did not have option to Save.
I tried again but decided to choose $0.99 Downgrade. Now I saw the Save and pressed it.
It's just spinning non-stop.
How do I downgrade my iCloud storage plan?
