I manually started the update process and got stuck on the Apple icon. The device is not responsive anymore. I had a similar issue on my previous device in January and had to pay for a new one. 2 issues on 2 devices in 6 months is not normal. Be warned of the risk if you have such iPads and the 17.x updates.
Not sure about what is going on and Apple support is pretty bad (pay 500 for a new one)...
Forced reboot. I don't have a Mac to try a reinstall. I went to the Apple store and they are pretty confused with the situation as they can't manage to set it up in any maintenance mode. It's escalated internally.
I would like to know if other owners have the same issue. It's also a warning for folks who may have the same context.
The new one may not be benefiting from the same coverage as a fully new purchase device as it was a 'fix' for the first bricked one.
I'll try to go to an apple store tomorrow.
I just had the same problem. iPad Pro M2 will not turn back on after manually updating in settings to 17.5.1 today. Had full battery at time of update, the update was already downloaded to iPad. Will have to see if I have a favorable outcome at Apple. iPad Pro is bricked. Beware of updating!!
Did you have a support question or are you just complaining?
if your device was purchased in January it is only 5 months old and should still have warranty cover. Contact Apple Support
What troubleshooting have you tried this time? Until troubleshooting is done you cannot tell if it’s an unrelated temporary software issue, or another hardware issue.
Eventually, they had to issue another one. They have not seen such cases before. No way to get it in a state to analyse the situation.
They went the extra mile to help me on the case.
17.5.1 bricked my iPad pro 2nd gen
