Since upgrading to Sonoma 14.5 on my M2 MacBook Air I can't open desktop folders, or the hard drive icon, either with a double click or by highlighting and hitting Command-O (or by going to the File menu, for that matter). Documents on the desktop open appropriately. I've rebooted and still can't open these folders/icons. Apps in the dock open as they should. Suggestions?
MacBook Air 15″, macOS 14.5
CVG wrote:
Since upgrading to Sonoma 14.5 on my M2 MacBook Air I can't open desktop folders, or the hard drive icon, either with a double click or by highlighting and hitting Command-O (or by going to the File menu, for that matter). Documents on the desktop open appropriately. I've rebooted and still can't open these folders/icons. Apps in the dock open as they should. Suggestions?
What about through the Finder favorites> Desktop....?
A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
CVG wrote:
Since upgrading to Sonoma 14.5 on my M2 MacBook Air I can't open desktop folders, or the hard drive icon, either with a double click or by highlighting and hitting Command-O (or by going to the File menu, for that matter). Documents on the desktop open appropriately. I've rebooted and still can't open these folders/icons. Apps in the dock open as they should. Suggestions?
What about through the Finder favorites> Desktop....?
A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
(Kicking myself for not remembering to hold down the power key!)
I forced the shut down, went to safe mode and all worked, rebooted, and problem seems to be solved. So whatever it was shutting down was--as is the case so often--the solution.
Thank you, Leroy. I appreciate your quick reply and excellent suggestions.
CVG wrote:
I was going to go into safe mode but I can't even Shut Down or Log Out. I go to the Apple menu-->Shut Down, but nothing happens. Same with Log Out.
This is getting strange.
Thank you.
You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.
Force Shut down your Mac.
ref: Log out, sleep, wake, restart or shut down your Mac
Shut down or restart your Mac - Apple Support
I thought most folders on the desktop where just shortcuts anyways. I use to like it when Apple use to use that arrow on their shortcuts. I don't use the desktop to store anything or clutter up the wallpaper.
I've always used the desktop, going way back; for me it's the quickest way to work. So it's frustrating that the HD or the folders won't open.
I was going to go into safe mode but I can't even Shut Down or Log Out. I go to the Apple menu-->Shut Down, but nothing happens. Same with Log Out.
This is getting strange.
Thank you.
Desktop folders on MacBook Air won't open
