Apple Cash Balance is Incorrect

Tried using apple cash at the grocery store but the transaction was declined (plenty of money on the card).

After multiple tries I gave up and used my bank's CC. Then went home and tried to transfer from apple cash what I spent at the store back to my bank. It timed out with a "Could not transfer to bank. After turning Airplane Mode On/Off I was able to transfer the money. But after the transfer (of $40) my balance apple cash dropped by $177 dollars. I can plainly see all my transactions and what the balance should be. How did this happen and how do I get my money back???

Posted on May 27, 2024 3:30 PM

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May 27, 2024 3:33 PM in response to CCAZ-75

The best thing to do if apps are loading slower or operating slower than normal is to do a forced restart of your iPhone. Forced restart is more than just turning the device off and on. Please follow the instructions below if you’re not familiar with the process.


Force restart iPhone - Apple Support


If the issue persists please contact an Apple Cash Specialist. Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

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Apple Cash Balance is Incorrect

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