External keyboard not working with iPad Pro

Hi, I have a display and external keyboard connected to an iPad Pro M1. However the input doesn’t work if the app is displayed on the iPad screen. It does however work if the app is used on the external display then keyboard works fine. I have tried a different USB-C dongle and even tried the official wireless apple keyboard and it’s the same issue. This seems to be a longstanding issue as seen in this thread:


External Keyboard not working with iPad - Apple Community


Any update for this?

Posted on May 27, 2024 3:34 PM

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2 replies

May 27, 2024 3:59 PM in response to iPadUser1948

You leave a lot of variables not described in your report. Things like mask/model of the external display, and the keyboard. The app involved. Which iPadOS version. What function does the USB dongle perform? What is the scheme of the various connections (what is connected to what?). Don’t assume it is all the same as someone else’s report just because it sounds similar.


Other things to check would be what happens if you disconnect the display and just use the keyboard with the iPad’s native display?

Jun 23, 2024 12:35 PM in response to iPadUser1948

I’m having the exact same problem on my 12.9” iPad Pro M1.


So I’d like to share some of my details that Branta_uk is asking about.


  1. Display: LG 32UN880-B
  2. App doesn’t seem to matter. Gmail, safari, finder. If I move any app to the external display, the keyboard works. If I move the app back to the iPad the external keyboard strokes are ignored.
  3. IPad OS 17.5.1
  4. The display is connected via a Microsoft Teams speaker hub and
    1. The hub has a Logitech Bolt dongle connecting the keyboard and mouse
    2. However, when I switch them over to Bluetooth directly to the iPad there is no change


When I disconnect the external display, the external keyboard works on the iPad display as normal


When I reconnect the external display, we’re back to it only working on the external display.


Mouse works on both.


Bonus points - it was working fine an hour ago

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External keyboard not working with iPad Pro

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