The black case /covering seen when you remove the rubber ear piece has been dislocated. I bough it from Heinnemann Duty are at Sydney Airport. On my phone under the description of the AirPods Pro it is still under warranty. Where can I claim this warranty to replace the faulty AirPod
Hi PJML,
welcome to the Apple (user-to-user) Community!
Re: AirPod Pro warranty : Where can I claim this warranty to replace the faulty AirPod
First: Find the serial number of your AirPods - Apple Support
Enter serial number to:
Check Your Service and Support Coverage - Apple Support
You can then follow the onscreen instructions
__________________
More info. if needed: About Warranty: Legal - Hardware Warranties - Apple
About Replacement : AirPods Replacement, Repair, & Service - Apple Support
and
AirPods Express Replacement Service - Apple Support
If you decide to visit an Apple Store, (take proof of purchase, and proof of your own ID)
a Genius Bar reservation is recommended: Genius Bar Reservation and Apple Support Options - Apple
______________________
AirPods Support Website:
Topics, resources, and contact options :
AirPods Support - Official Apple Support
All the best :-)
Hi PJML,
welcome to the Apple (user-to-user) Community!
Re: AirPod Pro warranty : Where can I claim this warranty to replace the faulty AirPod
First: Find the serial number of your AirPods - Apple Support
Enter serial number to:
Check Your Service and Support Coverage - Apple Support
You can then follow the onscreen instructions
__________________
More info. if needed: About Warranty: Legal - Hardware Warranties - Apple
About Replacement : AirPods Replacement, Repair, & Service - Apple Support
and
AirPods Express Replacement Service - Apple Support
If you decide to visit an Apple Store, (take proof of purchase, and proof of your own ID)
a Genius Bar reservation is recommended: Genius Bar Reservation and Apple Support Options - Apple
______________________
AirPods Support Website:
Topics, resources, and contact options :
AirPods Support - Official Apple Support
All the best :-)
AirPod Pro warranty
