FACE ID SENSOR is broken should i get Apple Care +

Question

FACE ID SENSOR is broken should i get Apple Care +

Hello,

I've had my iPhone 15 for about a month, and it's still under the limited warranty. Now, to my problem: for the past two days, my Face ID sensor hasn't been working. I've already done a remote diagnosis with an Apple Support representative. I have an appointment at the Apple Store today. My question is, would it be advisable to get AppleCare+ beforehand, since I want to have a fully functioning smartphone as soon as possible, or is the limited warranty sufficient in this case? The phone has only been active for a month.

iPhone 15, iOS 17

Posted on May 28, 2024 1:20 AM

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Answer 1

Top-ranking reply

WheelieNick

Level 8

45,869 points

May 28, 2024 1:39 AM in response to JordanGraewert

If it is still under limited warranty, and you haven’t dropped it or it has become wet, there is no need foor apple care + and it will be covered under warranty.

It is always a good idea to get apple care plus for other damage tho

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Answer 2

WheelieNick

Level 8

45,869 points

May 28, 2024 1:49 AM in response to JordanGraewert

We cannot tell you because we are not apple. This is mainly a user to user forums with users trying to help eachother Just go to your appointment at the store and hear what they have to say to you.

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Answer 3

WheelieNick

Level 8

45,869 points

May 28, 2024 1:46 AM in response to JordanGraewert

You cannot guarantee a repair today, as it can be a lot of work to have it repaired.

Also, If you get a replacement that is up to the store, if you feel more safe with apple care + just go with apple care +

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Answer 4

May 28, 2024 1:44 AM in response to WheelieNick

Thanks for your response!

Do you think I will get my smartphone back today without AppleCare+, or would it be better to get AppleCare+ in this case to ensure I get a replacement or repair today?

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