No internet on cellular connection after 17.5.1 update

Hi, I have an Iphone 11 and last week I updated it to 17.5.1 version. On the same day, I noticed problems with the internet connection when using data. I have a connection with a 4G near the bars but no internet. Such issues did not happen before the update. I have tried all solutions that I could find online and none worked. The internet on wifi works as previously. This issue is very concerning because I am quite dependent on cellular connection data for commuting. I will be way less inclined to do ios updates from now on, because this nearly ruins the purpose of my phone.


Can anybody facing this issue help me out? Is there a possibility that this is fixed in a new patch or is my phone done for? Thanks.


iPhone 11, iOS 17

Posted on May 28, 2024 11:35 AM

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19 replies

May 29, 2024 6:56 AM in response to cristian9898

cristian9898 wrote:

I tried all solutions offered by them. I even tested the sim card on another phone and surprise it works perfectly. It is not an issue coming from the provider. Apple messed up somewhere with their update and need to provide a fix asap

If you think Apple is responsible, you should contact them:


Genius Bar Reservation and Apple Support Options - Apple

May 28, 2024 1:12 PM in response to DannyLDN

DannyLDN wrote:

Replace the phone. I think most people are suffering from the update. Hopefully a new update will arrive soonest

No, most people are not "suffering from the update." Despite what people seem to think, updates rarely cause problems for huge numbers of people.


The original poster's issue sounds like one with their cellular provider. Replacing the phone wouldn't fix that.

Jul 20, 2024 10:38 AM in response to cristian9898

I’m having the exact same issue for two days now and Apple support. Tried everything over the phone with me. Freedom. Replaced my Sim card. Try another Sim card. Nothing will work in my phone since the update as far as connecting to the cellular network it was fine right up until 3:45 PM on Thursday. Taking it into Apple Store today for appointment I will let you know what they say. If there is something that can be done. I only hope they give me a replacement for free since it was the update that caused the issue.

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No internet on cellular connection after 17.5.1 update

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