I am using Monterey 12.7.5, and I want to upgrade from Safari 15.6.1 to 17.4.1. When I go to software update, it tells me that a new version of Safari is available. I have tried to "update now" three times after the usually restarting etc, and the download seems to download, but Safari seems stuck on 15.6.1, and I don't see a new Safari in Finder (meaning today's date).
Any help would be appreciated.
iMac 27″, macOS 12.7
Hello there, turn off your Mac and start it in safe mode: Start up your Mac in safe mode - Apple Support. Installing the Safari update might work better in this mode. Restart the Mac in normal mode afterwards.
By the way, the latest version of Safari is 17.5. This is the version the update will install.
Hello there, turn off your Mac and start it in safe mode: Start up your Mac in safe mode - Apple Support. Installing the Safari update might work better in this mode. Restart the Mac in normal mode afterwards.
By the way, the latest version of Safari is 17.5. This is the version the update will install.
For information, I installed Safari 17.5 on May 16 and this is also the date I see in Finder in the Applications folder. So you should also expect the date to be updated on your side.
Click on > About This Mac > System Report, go to Software > Installations, sort by date descending and see if you see any entry for Safari. I doubt you'll see any but I want to make sure.
Are you sure you were able to start your Mac in safe mode? A common mistake is to press the shift key and release it as soon as one sees the progress bar. You must keep on pressing the shift key until you see the password screen. This can take several minutes. The password field should also appear with a darker background.
If you’re unsure whether your Mac started up in safe mode, you can use the System Information app to check the mode:
I’m not sure what the issue could be. If you are using an antivirus or optimizing software, deactivate them. I doubt that it would help if safe mode didn’t help, though.
Another long shot would be to reinstall macOS first before upgrading Safari: How to reinstall macOS - Apple Support.
Hello,
I made sure I was in Safe mode both times I tried that by checking "System Software Overview". I agree, I was surprised how long I needed to hold the shift key down, but I hung in there.
Now this is strange. Under installations, I see that Safari 17.5 was installed a few days ago. Yet, when I open about Safari it says version 15.6.1, and my bank won't let me use the browser.
Hello, now I’m just as puzzled as you are. It’s as if you had 2 versions of Safari on your Mac. I don’t think it’s possible, though. Yet in Finder, do a search for “Safari.”
Another puzzling thing is that you never had Safari 16 or earlier versions of Safari 17 installed. Your Mac is somehow stuck with Safari 15. Can you check the exact year of your version of Safari in Finder. I suspect it’s not 2024.
I’m not sure what to recommend at this stage. The easiest option would be to install another web browser such as Firefox, so that you can access your bank website. The more involved option would be to backup the Mac, wipe it (both system and data volumes), reinstall macOS and restore the backup.
Thanks again, but that didn't work either. It's pretty frustrating because my bank won't let me do on-line banking without a new version of Safari.
I actually did reinstall the macOS three days ago, because when I was doing a Monterey upgrade it failed in the middle of it, and I was forced to do a re-install, for the first time ever.
Is there a way to just download the new version as a package and then install it?
The grey rectangle dialog box acts like it is working, and downloading, but very quickly switched to "Your Mac OS is up to date". You never get the sense that it does anything after the download. And the Safari file in Finder is from May 2nd. One would think that as of May 2nd I'd be at a higher version that 15.6.1?
Thanks for your help. The date of Safari in Finder is May 2nd, 2024. I was actually out of the country at that time, and the iMAC was powered off.
As long as I can import all my bookmarks to another browser, I am far more likely to do that than whip everything clean.
In Safari, you can export the bookmarks (the article also includes a section to export bookmarks despite the title): Import bookmarks, history, and passwords in Safari on Mac - Apple Support. Then in the other browser, import them. The procedure might vary between browsers. An online search for a particular browser will tell you how.
Thanks for the help. Unfortunately, that did not work for me.
Upgrading to Safari 17.4.1 not working
