My iPhone 14 Pro Max has a black screen

My iPhone 14 screen has gone black, I've tried plugging it into my computer and it comes up but I can't allow it to access my iPhone because my screen is black, so I'm unable to restore it. I also cannot manually reset my phone because the power button does not work. PLEASE HELP!!!


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iPhone 14 Pro Max, iOS 17

Posted on May 29, 2024 2:58 PM

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May 29, 2024 3:20 PM in response to gberenice

  1. Your Side button does not work and therefore you are unable to complete any restarting sequences.
  2. Your iPhone’s screen remains inactive and therefore you cannot allow access to the computer.


Give the two above reasons, your iPhone 14 may be undergoing hardware issues. I recommend that you contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

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My iPhone 14 Pro Max has a black screen

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