Unable to find cellular function on ipad

There is no cellular section in my IPad settings and when I try to make a phone call message says “your iPhone must be signed in with the same Apple ID for FaceTime and iCloud to make phone calls from this iPad”. But My iPhone and iPad do have the the same Apple ID. So don’t know what to do and need to have some data on my iPad.

iPad Pro, iPadOS 13

Posted on May 29, 2024 10:06 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2024 7:17 AM

Herewith a full explanation...


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or Messaging features. An iPad with Cellular connectivity alone can only access IP-data services. An iPad is not, and can never be, a standalone substitute for an iPhone.


However, when coupled with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s Continuity features. To do so, both devices must be signed-in to iCloud with the same AppleID.


For the most part, an iPad using Continuity is able to access Cellular calling features of the associated iPhone when both the iPad an iPhone are in close physical proximity and are connected to the same WiFi network.


If your both your Cellular Carrier and your calling plan support WiFi Calling, the iPad can make and receive calls independently of the iPhone - even when the iPhone is switched off, elsewhere, or using a different WiFi network. Not all carriers support full WiFi calling.


Remember, both devices must be using the same AppleID. Settings that you may need to change/verify on iPhone and iPad are:


On your iPhone


Settings > Mobile Data >WiFi Calling > 

  • WiFi Calling on This iPhone - set to ON
  • Add WiFi Calling for Other Devices - set to ON


Settings > Mobile Data > Calls on Other Devices > 

  • Allow Calls on Other Devices - set to ON
  • [Allow Calls On] - explicitly enable your new iPad from the list of devices.


On your iPad


Settings > FaceTime > Calls from iPhone > Calls from iPhone - set to ON



Additional information about Continuity and the relevant Cellular services can be found here:


Continuity

Work across all of your devices seamlessly – Apple Support


SMS/MMS Messaging

Forward SMS/MMS text messages from your iPhone to your Mac or iPad - Apple Support


WiFi Calling

Make a call with Wi-Fi Calling – Apple Support


Making and receiving calls on iPad

Make and receive phone calls on iPad - Apple Support


When correctly configured, the iPad FaceTime App provides access to Cellular Voice Calling features - whilst Messages supports SMS/MMS messaging services.



If you simply wish to use the Cellular hotspot feature of your iPhone with other devices, including Apple devices that are using a different AppleID, you'll need to manually enable the iPhone hotspot:

Settings > Personal Hotspot > Allow Others to Join - set to ON


NB: Make note of the Wi-Fi Password - as this will be needed by other devices when connecting to the hotspot.


Once enabled, you can simply join the hotspot as you would any WiFi network from device settings.

2 replies
Question marked as Top-ranking reply

May 30, 2024 7:17 AM in response to Patj55

Herewith a full explanation...


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or Messaging features. An iPad with Cellular connectivity alone can only access IP-data services. An iPad is not, and can never be, a standalone substitute for an iPhone.


However, when coupled with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s Continuity features. To do so, both devices must be signed-in to iCloud with the same AppleID.


For the most part, an iPad using Continuity is able to access Cellular calling features of the associated iPhone when both the iPad an iPhone are in close physical proximity and are connected to the same WiFi network.


If your both your Cellular Carrier and your calling plan support WiFi Calling, the iPad can make and receive calls independently of the iPhone - even when the iPhone is switched off, elsewhere, or using a different WiFi network. Not all carriers support full WiFi calling.


Remember, both devices must be using the same AppleID. Settings that you may need to change/verify on iPhone and iPad are:


On your iPhone


Settings > Mobile Data >WiFi Calling > 

  • WiFi Calling on This iPhone - set to ON
  • Add WiFi Calling for Other Devices - set to ON


Settings > Mobile Data > Calls on Other Devices > 

  • Allow Calls on Other Devices - set to ON
  • [Allow Calls On] - explicitly enable your new iPad from the list of devices.


On your iPad


Settings > FaceTime > Calls from iPhone > Calls from iPhone - set to ON



Additional information about Continuity and the relevant Cellular services can be found here:


Continuity

Work across all of your devices seamlessly – Apple Support


SMS/MMS Messaging

Forward SMS/MMS text messages from your iPhone to your Mac or iPad - Apple Support


WiFi Calling

Make a call with Wi-Fi Calling – Apple Support


Making and receiving calls on iPad

Make and receive phone calls on iPad - Apple Support


When correctly configured, the iPad FaceTime App provides access to Cellular Voice Calling features - whilst Messages supports SMS/MMS messaging services.



If you simply wish to use the Cellular hotspot feature of your iPhone with other devices, including Apple devices that are using a different AppleID, you'll need to manually enable the iPhone hotspot:

Settings > Personal Hotspot > Allow Others to Join - set to ON


NB: Make note of the Wi-Fi Password - as this will be needed by other devices when connecting to the hotspot.


Once enabled, you can simply join the hotspot as you would any WiFi network from device settings.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to find cellular function on ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.