Apple Pencil is connected but won’t draw? Is connected.

Hi! I have an Apple Pencil gen2 and a 12.9 iPad Pro 2021 (5th? Gen), my Apple Pencil has always worked fine till very recent where the Apple Pencil won’t work on any of my drawing programs (procreate, notes, procreate dreams, clip studio, MediBang). It registers the Apple Pencil as I can scroll, click buttons and works fine on the opacity/size bar. I’ve reset my iPad, deleted and reinstalled procreate, disconnected and reconnected the Apple Pencil.

iPad Pro, iPadOS 17

Posted on Jun 1, 2024 10:02 PM

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Question marked as Top-ranking reply

Posted on Jun 2, 2024 4:34 AM

As described, the Apple Pencil has successfully paired with the iPad. Inconsistent drawing will either be due to a problem with the Pencil itself, or its interaction with the iPad screen.


Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.


Be aware that if your iPad screen has ever been replaced by anyone other than Apple, the screen will not be properly calibrated; this situation is known to cause issues with the Pencil. Also, if the Pencil has been dropped onto its tip, or if the tip has been subjected to unnecessary force, the transducer element that its located beneath the replaceable plastic tip may have been damaged; a damaged Pencil cannot be repaired - only replaced.


If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to fully test and assess your iPad and Apple Pencil:

Genius Bar Reservation and Apple Support Options - Apple

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1 reply
Question marked as Top-ranking reply

Jun 2, 2024 4:34 AM in response to Del00ne

As described, the Apple Pencil has successfully paired with the iPad. Inconsistent drawing will either be due to a problem with the Pencil itself, or its interaction with the iPad screen.


Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.


Be aware that if your iPad screen has ever been replaced by anyone other than Apple, the screen will not be properly calibrated; this situation is known to cause issues with the Pencil. Also, if the Pencil has been dropped onto its tip, or if the tip has been subjected to unnecessary force, the transducer element that its located beneath the replaceable plastic tip may have been damaged; a damaged Pencil cannot be repaired - only replaced.


If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to fully test and assess your iPad and Apple Pencil:

Genius Bar Reservation and Apple Support Options - Apple

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Apple Pencil is connected but won’t draw? Is connected.

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