if I restore to factory settings, do I lose everything on the iPad?
iPad wifi only 7th generation is frozen with the apple icon flashing on and off
Restoring your iPad to factory settings wipes everything from the iPad - and installs a fresh copy of the most recent version of iPadOS supported by your iPad.
While all data and settings will be erase by restoring to factory settings, you can restore your most recent iCloud or iTunes backup to the iPad - replacing all locally stored data to the device.
These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:
Restore your iPhone, iPad or iPod to factory settings – Apple Support
Restore your iPhone, iPad or iPod touch from a backup – Apple Support
Restore all content to iPad from a backup - Apple Support
To do so you will need access to either a Windows PC (with iTunes for Windows installed - or more recent Apple Devices App) or a Mac computer (with iTunes or Finder - as appropriate for the installed version of macOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Apple Devices App (Windows PC):
https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS
Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.
