I can’t login my MacBook Air

I was changing my password and then when I thought it was right I pressed the Touch ID button and I can’t login I used my previous passwords and I don’t know what to do

Posted on Jun 2, 2024 4:02 PM

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Question marked as Top-ranking reply

Posted on Jun 3, 2024 10:15 PM

Hi Skiler1218,

welcome to the Apple (user-to-user) Community!


Re: I can’t login my MacBook Air : I was changing my password and then when I thought it was right I

pressed the Touch ID button and I can’t login I used my previous passwords and I don’t know what to do.


Seems you may need to start over, and proceed as if you just forgot your password.

The method you use depends on which MacOS version is installed on the MacBook Air.


Apple support's article (link below) gives two methods so please choose the appropriate method.

ie: (1) for macOS Mojave or earlier or (2) for macOS Sonoma, Ventura, Monterey, Big Sur, and Catalina.

See what to do: If you forgot your Mac Login Password: https://support.apple.com/HT202860

_____________

Also, if needed:

If you forgot your password, and / or Apple ID the link below can help you reset it:

https://iforgot.apple.com/password/verify/appleid


For more info / support / contact options etc.: MacBook Air - Official Apple Support Website.


All the best :-)

2 replies
Question marked as Top-ranking reply

Jun 3, 2024 10:15 PM in response to Skiler1218

Hi Skiler1218,

welcome to the Apple (user-to-user) Community!


Re: I can’t login my MacBook Air : I was changing my password and then when I thought it was right I

pressed the Touch ID button and I can’t login I used my previous passwords and I don’t know what to do.


Seems you may need to start over, and proceed as if you just forgot your password.

The method you use depends on which MacOS version is installed on the MacBook Air.


Apple support's article (link below) gives two methods so please choose the appropriate method.

ie: (1) for macOS Mojave or earlier or (2) for macOS Sonoma, Ventura, Monterey, Big Sur, and Catalina.

See what to do: If you forgot your Mac Login Password: https://support.apple.com/HT202860

_____________

Also, if needed:

If you forgot your password, and / or Apple ID the link below can help you reset it:

https://iforgot.apple.com/password/verify/appleid


For more info / support / contact options etc.: MacBook Air - Official Apple Support Website.


All the best :-)

Jun 3, 2024 10:26 PM in response to Skiler1218

Skiler1218 Said:

"I can’t login my MacBook Air: I was changing my password and then when I thought it was right I pressed the Touch ID button and I can’t login I used my previous passwords and I don’t know what to do"

-------


Troubleshooting a Locked Mac Account:


Reset this Using the Login Screen:

You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support

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I can’t login my MacBook Air

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