WIFI Failure

Trying to download app's on new iPhone from cloud but iPhone 14 shows no internet connection though wifi is signed into on the phone and is working in the house. Any suggestions

iMac 21.5″, macOS 14.2

Posted on Jun 2, 2024 4:28 PM

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Question marked as Top-ranking reply

Posted on Jun 2, 2024 6:58 PM

Try the steps in Apple's support document If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support - particularly step 7:


Reset your network settings

If you’re using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

If you’re using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.

This will also reset Wi-Fi networks and passwords, mobile data settings, and VPN and APN settings that you've used before.


If this fails there is a link in the document to contact Apple Support.

1 reply
Question marked as Top-ranking reply

Jun 2, 2024 6:58 PM in response to LAZIMM52

Try the steps in Apple's support document If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support - particularly step 7:


Reset your network settings

If you’re using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

If you’re using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.

This will also reset Wi-Fi networks and passwords, mobile data settings, and VPN and APN settings that you've used before.


If this fails there is a link in the document to contact Apple Support.

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WIFI Failure

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