Is there a way to track Apple Support conversations?

I spoke with Apple support several times over the past 90 days yet there is no record of my support call with Apple



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iPhone 14, iOS 17

Posted on Jun 2, 2024 7:33 PM

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2 replies

Jun 2, 2024 7:42 PM in response to Ami_w

Ami_w Said:

"Apple support: I spoke with Apple support several times over the past 90 days yet there is no record of my support call with Apple"

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Finding the History of Calls:

Case Number is what you are looking for. When you request assistance (whether it be by phone, or chat, or email), Apple provides a case number. So, if all you've done is by call, then go here, to see your cases: How to Find your Case or Repair ID - Apple Support

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Is there a way to track Apple Support conversations?

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