file claim for stolen iphone

I'm trying to file a claim for my stolen iphone but it keeps sending the code to the stolen iphone how do I get around this so I can file the claim and get a replacement???

iPhone 15 Pro Max, iOS 17

Posted on Jun 2, 2024 9:03 PM

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3 replies

Jun 2, 2024 9:35 PM in response to Jazmjb_63

Обратитесь в службу поддержки Apple:

Попросите представителя Apple помочь вам с настройкой этого. При необходимости выполните сеанс совместного доступа к экрану с Важно: Выполните сеанс входа методом проб и ошибок с представителем Apple, прежде чем завершить телефонный разговор.

Свяжитесь с ApleSupport.


Jun 2, 2024 9:29 PM in response to Jazmjb_63

Jazmjb_63 Said:

"file claim for stolen iphone: I'm trying to file a claim for my stolen iphone but it keeps sending the code to the stolen iphone how do I get around this so I can file the claim and get a replacement???"

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Contact Apple Support:

Ask the Apple Rep to assist you with setting this up. If needed, perform a screen sharing session with the Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.

Contact ApleSupport. 

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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file claim for stolen iphone

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