Why is my MacBook Air unable to detect HP Color LaserJet MFP M277DW for wireless printing?

Hi,

I am trying to print to this printer over wireless on MacBook Air. It worked for a little while then stopped working.


I am still able to print from my iPhone but not the laptop.


The printer is not detected when selecting "Add Printer". I even tried to connect to the printer over the network but when I select a driver like generic PCL, it doesn't work.


Is this a driver issue? I'm also unable to download the HP driver for this printer on my Mac.


Thanks for your help.


Aarati


[Re-Titled by Moderator]

Posted on Jun 3, 2024 7:02 AM

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Posted on Jun 3, 2024 3:04 PM

HP is inconsistent about whether this printer has AirPrint support with the online specs omitting that feature, and another HP AirPrint listing including it. The specs aren’t all that great, unfortunately.


Is the 20220111 firmware loaded into this printer? If not, load that, and test the AirPrint path again.


If that firmware is loaded and is not working, reset the network on the printer, re-connect the printer to Wi-Fi, and try again.


AirPrint avoids needing piles of HP add-on stuff doing who-knows what. It is usually preferable to vendor drivers.

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Question marked as Top-ranking reply

Jun 3, 2024 3:04 PM in response to aarati32

HP is inconsistent about whether this printer has AirPrint support with the online specs omitting that feature, and another HP AirPrint listing including it. The specs aren’t all that great, unfortunately.


Is the 20220111 firmware loaded into this printer? If not, load that, and test the AirPrint path again.


If that firmware is loaded and is not working, reset the network on the printer, re-connect the printer to Wi-Fi, and try again.


AirPrint avoids needing piles of HP add-on stuff doing who-knows what. It is usually preferable to vendor drivers.

Jun 3, 2024 3:41 PM in response to aarati32

aarati32 wrote:

I know this printer is successfully connected to wireless because another Windows computer here can print wirelessly.


Without intending offense, if that mattered, would we be here, discussing printing problems?


Whether Windows was using ad-hoc too? Donno.


As Tesserax mentions, this is all best connected to your Wi-Fi network.


The firmware release notes indicate network fixes, and iOS printing fixes, security fixes, and other fixes.


Getting that firmware loaded is preferable to having to troubleshoot those same problems anew.


I could not load the firmware: my Mac told me the software needed to be updated.


Load the firmware either from the printer (page 93), or from the Windows system, then.


Jun 3, 2024 2:42 PM in response to Tesserax

OK. The printer is on the home wireless network. When I connect to that network with my computer, it cannot find the printer. But if I turn on the "Wifi direct network", I can connect to that network and print from my laptop and phone. But, then I have to disconnect from home wireless to do that. This is a workable solution. Thanks!

Jun 3, 2024 4:27 PM in response to MrHoffman

Sorry I was not trying to confuse the issue by mentioning the Windows computer that is working with wireless printing.


Yes, this is strictly a Macintosh issue.


Thank you for letting me know about the firmware and sending the link. I will get that installed.


You mentioned disconnecting the printer from wireless and reinstalling it altogether. I was also trying that.

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Why is my MacBook Air unable to detect HP Color LaserJet MFP M277DW for wireless printing?

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