When I open my Mac book this pops up and when I hit OK nothing happens and it won't let me open settings so I tried restarting my Mac book but it tells me to quit my system setting, but when I do that nothing happens. How can I fix this?
MacBook Air 13″, macOS 14.5
haley_bg Said:
"I can't access my settings or restart my device: When I open my Mac book this pops up and when I hit OK nothing happens and it won't let me open settings so I tried restarting my Mac book but it tells me to quit my system setting, but when I do that nothing happens. How can I fix this?"
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Thank you for the screenshot.
Troubleshooting a Locked Mac Account:
Reset this Using the Login Screen:
You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support
I can't access my settings or restart my device
I can't access my settings or restart my device
