Denied Apple refund

My issue is, I have requested a refund for an app I had a free trial for, I used the app once and I completely forgot about it and when my trial ended I have bin charged €30 euro for a yearly subscription. I didn’t mean to buy this at all. I rarely use the app and my refund has bin denied.May I please get my money back please?

iPad, iPadOS 17

Posted on Jun 6, 2024 7:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2024 8:01 AM

verka163 wrote:

I’ve cancelled the subscription after I payed would I still get a refund?

I would not expect to get a refund. You agreed to be charged for the subscription after the free trial and that is exactly what happened. I have never seen where forgetting to cancel a subscription or not using a subscription were valid reasons for a refund. You have done the right thing by cancelling the subscription to prevent any further charges.

7 replies
Question marked as Top-ranking reply

Jun 6, 2024 8:01 AM in response to verka163

verka163 wrote:

I’ve cancelled the subscription after I payed would I still get a refund?

I would not expect to get a refund. You agreed to be charged for the subscription after the free trial and that is exactly what happened. I have never seen where forgetting to cancel a subscription or not using a subscription were valid reasons for a refund. You have done the right thing by cancelling the subscription to prevent any further charges.

Jun 6, 2024 8:03 AM in response to verka163

verka163 wrote:

I’ve cancelled the subscription after I payed would I still get a refund?

No, no refund. You canceled the subscription and will not be re-billed but the subscription will continue until it expires. No pro-rated refunds. If this was a subscription to a third party product you might appeal to the developer but that’s it. No refund possible.

Jun 6, 2024 7:53 AM in response to verka163

When you sign up for a free trial, you agreed to pay for the subscription if it was not cancelled. I would not expect to get a refund because you forgot to cancel it. In the future when you sign up for a free trial, set a Reminder on your device so you do not forget to cancel it, or don't use Free Trials at all. It really does not matter if you used it or not, all that matters is that you signed up for it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Denied Apple refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.