Cannot restore App Store app on child’s iPad

Interestingly, I notice now when I toggle install apps to allow and go out of the settings, the App Store will reappear for a quick second on the Home Screen/App Library, then disappears again and can’t be searched. Something just isn’t working right. Here’s a screen shot of every app on the device, there’s nothing that should be causing this.

Yes, I agree and understand. The setting is set to allow. I’ve toggled the setting between allow/don’t allow in an attempt to get it to right itself. With that setting as “allow”, the App Store does not appear, as I stated in my original problem. Not even in the App Library, not even with spotlight search. The ONLY way to get the app to appear is to completely turn off the toggle for the entire content and privacy section. I understand how it *should* work, I’m saying it isn’t working that way.

I’m at least glad to hear it’s not just me! It’s so frustrating. Also we have it set up so we get the notification that he’s asking for a game, I stopped getting them, I had to completely reset my phone to get them back! They worked for a while and just today I stopped getting notifications again. I love the built-in parent controls but I wish they worked reliably, I feel like there’s always one issue or another with the iPad not locking out at bedtime or not getting notifications or whatever.

There are no other control-type apps on the device. Again I also completely reset the device and set it up as a new device, not from iCloud, so if anything else were in play it would have been deleted. Unfortunately resetting the device doesn’t reset the screen time settings, as soon as I link it to my child it reapplies the same screen time settings with the ongoing issue. The problem is obviously related to that category, as again when I toggle the whole category off, the app is immediately visible, as it should be even with that toggle on, since the download apps option is set to allow. These child safety settings have always been a bit unstable and I’m afraid this is an issue of that being the case, since no one seems to have a good explanation. I wish Apple had an option to completely reset the screen time settings to factory and start over.

None that I’m aware of. I tried to turn app downloads off and back on again today, no change. I have to completely disable the content restrictions in order for the App Store to appear, and I still don’t get the notifications when my child asks to buy an app. Hopefully something Apple will address in an update or in the new iOS.

If I am able to get some time I will definitely also call, thanks for that info! I also have the issue of enough time with the device, and we have 3 kids on the spectrum so phone calls are a difficult proposition LOL

All toggles set to allow as in picture. With these settings, content/privacy toggle on=no App Store app not on Home Screen/App Library/search. Content/privacy toggle off=App Store app on home screen. Does that explain it better?