phone fails to connect to public wifi

This issue has been going on for the past few months, where I will join a public network (Starbucks WiFi, McDonalds WiFi, etc.) and it will load and say I'm connected but shows it's No Internet Connection. The only solution at this point is factory resetting it and backing everything up, but this only lasts for a month. I've resetted network settings so many times, and still refuses to connect. Is there any other solutions?

iPhone 13 Pro, iOS 17

Posted on Jun 8, 2024 12:04 AM

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Question marked as Top-ranking reply

Posted on Jun 8, 2024 12:32 AM

Try these steps:


Forget and reconnect: Go to Settings > Wi-Fi, tap the info (i) icon next to the network, and select "Forget This Network." Then reconnect.


Renew lease: In Settings > Wi-Fi, tap the info (i) icon next to the network, and select "Renew Lease."


Disable Private Address: Go to Settings > Wi-Fi, tap the info (i) icon next to the network, and turn off "Private Address."


Check for iOS updates: Go to Settings > General > Software Update to ensure you have the latest version.


Disable VPN: If you're using a VPN, turn it off as it might interfere with the connection.


If these steps don't work, contact Apple Support for further assistance.

1 reply
Question marked as Top-ranking reply

Jun 8, 2024 12:32 AM in response to aidxzn

Try these steps:


Forget and reconnect: Go to Settings > Wi-Fi, tap the info (i) icon next to the network, and select "Forget This Network." Then reconnect.


Renew lease: In Settings > Wi-Fi, tap the info (i) icon next to the network, and select "Renew Lease."


Disable Private Address: Go to Settings > Wi-Fi, tap the info (i) icon next to the network, and turn off "Private Address."


Check for iOS updates: Go to Settings > General > Software Update to ensure you have the latest version.


Disable VPN: If you're using a VPN, turn it off as it might interfere with the connection.


If these steps don't work, contact Apple Support for further assistance.

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phone fails to connect to public wifi

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