Brother MFC-J870DW Access Denied message

Get Access Denied message when trying to save scanned image to PC when using my Brother MFC-J870DW printer. Using Sonoma 14.5 on iMac


iMac 24″, macOS 14.5

Posted on Jun 8, 2024 1:03 PM

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5 replies

Jun 8, 2024 6:21 PM in response to BDAqua

I'm using Brothers iPrint & Scan that came with my printer. After I scan the document, my options on iPrint & Scan are to Save to PC, Scan to Cloud Service, Open in Application or Attach to Email. When I've scanned before, I would click on Save to PC and the default location would be to my Desktop. I would select the file type (JPEG, PDF, PNG or TIFF). The document is usually a photo so I would select JPEG. The document would then appear on my Desktop. Now after taking the above steps, I click on Save and instead of going to my Desktop, I get the error message mentioned previously. Hope that helps. I'm not particularly sophisticated with this stuff. Thanks again.

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Brother MFC-J870DW Access Denied message

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