Hello.
I want to unlock my iPhone SE. It is blocked because... I forgot my iCloud password. I bought this phone new and had my current active iCloud account (d******@gmail.com), but at one point I gave the phone to my father and created a temporary iCloud (aa*******@icloud.com) for which I forgot the password.
Thank you.
[Edited by Moderator]
Earlier iPhone models
If you have given up on recovering the account, Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.
*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support
If you have given up on recovering the account, Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.
*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support
The only two ways to unlock it is to either have the account information for which it is asking, or to have a receipt that Apple will accept and ask them to unlock it. Apple is not specific as to what constitutes "proof of purchase" but they are pretty strict about what they will and will not accept. There used to be no unlocking policy at all, but Apple relaxed that while then introducing very fixed sets of conditions. Many years ago it used to be very easy to reset phones and Apple has had to introduce new features to deter phone theft. You are experiencing the downside of this. This means that owners now need to be more responsible in keeping records of account information and things such as receipts. Unfortunately being so casual in creating the account and not keeping a receipt until you no longer own a device may now cost you loss of use of the device. I know this is not what you wanted to hear but that's the situation.
Check your web browser autofill entries, the Keychain, and other records, or use Apple's iForgot service, or contact their Account Security team, or if you're the unit's original owner, click here and submit an unlock request.
(253496)
This method doesn't work for me either. The phone was purchased in 2017 and I do not have a receipt left. All I can know is: when I bought it (they gave it to me), where I bought it and there is information that all Apple IDs were mine (dav*****@gmail.com and fili****@mail.ru), except for the last one (it was also mine , but was created quickly and without bindings)
[Edited by Moderator]
I can’t recover my password in any way, because the last iCloud account was created quickly, I don’t remember the password, there are no bindings.
iPhone Locked To Owner
