M4 iPad screen flashes white in video transitions

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Level 1

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M4 iPad screen flashes white in video transitions

While streaming video on any of the major apps (YouTube, Disney+, Netflix) the screen will go randomly go white for a millisecond and fade back into the video over a few seconds. Sometimes the same happens but it flashes black and fades back in. Normally it’s during a light to dark transition in the video or viceversa. Eg During an action sequence in an ep of The Acolyte - Star Wars on Disney+. Normally once or twice in an hour depending on the content.

I’m guessing this is an early compatibility bug with the new display and not a hardware issue. Any suggestions to appreciated.

iPad Pro 11-inch (M4) 256 GB

Posted on Jun 10, 2024 1:43 AM

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Answer 1

LotusPilot

Level 10

320,166 points

Jun 10, 2024 1:53 AM in response to nikolajau

Try a forced-restart of your iPad - as this will often clear an isolated software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

Press and quickly release the volume button nearest to the top button.
Press and quickly release the volume button farthest from the top button.
Press and hold the top button.
When the Apple logo appears, release the top button.

If the problem persists after performing the restart, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

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M4 iPad screen flashes white in video transitions

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