User profile for user: rupali132
rupali132 Author
User level: Level 1
4 points

AirPods Pro won't connect despite showing "connecting" after leaving them in the office

hey I buyed AirPods Pro few days before I forgot it in my office and went on leaves for 6 days now today when I came to office my AirPods are not getting connect no sound is playing tried every possible way bt its just showing connecting but nothing is working location its showing is still my office just not getting that if its my office only then why its not getting connected



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iPhone 15 Plus, iOS 17

Posted on Jun 10, 2024 2:02 AM

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User profile for user: WheelieNick
WheelieNick
User level: Level 9
60,484 points

Posted on Jun 10, 2024 2:44 AM

Try and charge them for a time to see if the issues persist


You're sure that these are your AirPods? If so, try and reset them if the issues persist


  1. Put your AirPods in their charging case and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 
  1. Put your AirPods in their charging case, and keep the lid open. 
  2. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
  3. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.


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User profile for user: WheelieNick
WheelieNick
User level: Level 9
60,484 points

Jun 10, 2024 2:44 AM in response to rupali132

Try and charge them for a time to see if the issues persist


You're sure that these are your AirPods? If so, try and reset them if the issues persist


  1. Put your AirPods in their charging case and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 
  1. Put your AirPods in their charging case, and keep the lid open. 
  2. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
  3. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.


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AirPods Pro won't connect despite showing "connecting" after leaving them in the office

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