iPad Pro screen dying

Hi there,

Over the past couple weeks, these coloured pixels have appeared on my iPad (Pro 11” A12X). Along with these two coloured patches (complete different parts of the screen) there’s also been a few black pixels appearing. Is this the screen dying?


iPad is a July 2019 model.





iPad Pro, iPadOS 17

Posted on Jun 10, 2024 5:08 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2024 6:04 AM

As illustrated, your iPad screen has some defective pixels.


Stuck or dead display pixels are unusual - but not unknown. There is an industry-wide scoring formula that is used to determine whether or not one or more pixels are considered to be a warranty defect.


If you have benefit of an active AppleCare+ plan, you should be able to have your iPad repaired by Apple for a small excess/deductible fee.


You might be well advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

iPad Repair & Service - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 10, 2024 6:04 AM in response to N___2000

As illustrated, your iPad screen has some defective pixels.


Stuck or dead display pixels are unusual - but not unknown. There is an industry-wide scoring formula that is used to determine whether or not one or more pixels are considered to be a warranty defect.


If you have benefit of an active AppleCare+ plan, you should be able to have your iPad repaired by Apple for a small excess/deductible fee.


You might be well advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

iPad Repair & Service - Apple Support

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iPad Pro screen dying

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