Apple and iTunes are disabled and I can’t update my address and cc

My Apple and ITunes is disabled and I can’t update anything

iPhone 8, iOS 16

Posted on Jun 10, 2024 7:40 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2024 7:43 AM

Hello,


The support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support says you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked".


This is not something you can fix yourself. Click or tap on this link provided by Apple to be put directly in touch with the people who can help you with this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or for telephone contacts refer to: Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 10, 2024 7:43 AM in response to Nickeyrayett

Hello,


The support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support says you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked".


This is not something you can fix yourself. Click or tap on this link provided by Apple to be put directly in touch with the people who can help you with this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or for telephone contacts refer to: Contact Apple for support and service - Apple Support


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Apple and iTunes are disabled and I can’t update my address and cc

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