MacBook Air 2020 Intel update

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Level 1

4 points

MacBook Air 2020 Intel update

Hello, i seem to have a problem with my MacBook Air 2020 Intel as it is saying that it can’t find any updates and that I shall «make sure you are connected to the internet». I am therefore stuck on Monterey 2.5 and my internet connection is really slow on my MacBook even though it seems to be completely normal on my iPhone 12. I have restarted my router, reset my connection settings and I have tried booting it in safe mode but it didn’t resolve any issues. Do you have any other solutions or shall I bring the laptop to a Apple Store/ repair centre?

Posted on Jun 10, 2024 11:32 AM

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Answer 1

Jun 10, 2024 12:36 PM in response to noé128

Version 12.7.5 is the most current version of Monterey.

You can try downloading a newer version, from the Mac App Store using one of the links in the following support document. A 2020 MacBook Air can update to the current macOS 14.5 Sonoma and will be able to update to macOS 15 Sequoia when its released later this year.

click here ➜ How to download and install macOS - Apple Support

Also, check your internet connection speed on your Mac at https://speedtest.net

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Answer 2

BDAqua

Level 10

240,671 points

Jun 10, 2024 7:39 PM in response to noé128

Sounds like the difference between an Upgrade & an Update. :)

Update = Monterey to a higher version of Monterey.

Upgrade = Monterey to Ventura, Sonoma, or Sequoia

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