UNLOCKING A DISABLED ICLOUD ACCOUNT

My phone iCloud account is disabled and when I try resetting the password,it’s bringing security questions of my birthday which apple are refusing and the the other option is sending the unlocking email to my iCloud which is not signed in how can I unlock this

iPhone 11, iOS 17

Posted on Jun 10, 2024 2:18 PM

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1 reply

Jun 10, 2024 4:24 PM in response to cletus288

cletus288 wrote:

My phone iCloud account is disabled and when I try resetting the password,it’s bringing security questions of my birthday which apple are refusing and the the other option is sending the unlocking email to my iCloud which is not signed in how can I unlock this

You need to be able to supply at least some information to prove your identity. If you have any other trusted devices, it would be best to try resetting your password there. If not, you can do it on the web, but it may require extra information.


If your Apple ID is locked or disabled - Apple Support

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UNLOCKING A DISABLED ICLOUD ACCOUNT

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