Apple Mail deleting emails as soon as they download

I've been having trouble with Apple Mail for a few months now. It's deleting messages before I even get to see them. I click on 'get mail', it starts to check and I see in the bottom left of the screen it will say "downloading 2 messages" or "downloading 5 messages", and then nothing. No messages download and they're not in my spam folder or any other folder.


I've removed all my 'rules' thinking maybe something I'd set there to deal with spam was blocking them. And even when I get someone to send me an email to see what happens, their email disappears too. I have several email accounts and it's happening to all of them. I can find the messages on the servers, but for some reason Apple Mail isn't letting them come through so it's definitely a problem with Apple Mail.


I only use my mac book pro for email, and I don't even check email on my phone.


I'm at my wits end with this because I have several websites and I'm not getting my business emails. I'm missing of emails to my personal address too.


I've been using Apple Mail for years now and never had this issue before I downloaded Sonoma.


If anyone has any ideas I'd be so grateful.



MacBook Pro 14″, macOS 14.5

Posted on Jun 10, 2024 4:55 PM

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1 reply

Jun 10, 2024 6:33 PM in response to writesuccess

I'm not sure what is happening with this, but it SOUNDS like Mail may have lost access to the folder where emails are stored. In your user Library, scroll down the the Mail folder. Click on this folder to highlight it. Then, in the File menu at the top of your screen, click on Get Info. Notice the permissions listed at the bottom of the info window that opens. Does it show you having permission to read from and write to this folder. You might also check the permissions of any folders inside this master one.

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Apple Mail deleting emails as soon as they download

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