iPhone locked to cellular service

Hello I bought this iPhone from my baby daddy and do not know what service it is locked to what do I doooo

iPhone 11, iOS 17

Posted on Jun 10, 2024 6:53 PM

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Question marked as Top-ranking reply

Posted on Jun 10, 2024 7:49 PM

Only the carrier to whom the phone is locked can remove the lock. You need to get the seller to contact the carrier about unlocking the phone. If the phone was purchased with carrier financing, the carrier might refuse to unlock it until the contract is fully paid off – if even then.


How to unlock your iPhone for use with a different carrier - Apple Support


The person who sold you the phone should also carry out the steps in the following support article (if they have not done so already). This will not remove the carrier lock, but may prevent other problems (e.g., those from the phone still containing their data and being associated with their Apple ID).


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

2 replies
Question marked as Top-ranking reply

Jun 10, 2024 7:49 PM in response to Laynaaa222

Only the carrier to whom the phone is locked can remove the lock. You need to get the seller to contact the carrier about unlocking the phone. If the phone was purchased with carrier financing, the carrier might refuse to unlock it until the contract is fully paid off – if even then.


How to unlock your iPhone for use with a different carrier - Apple Support


The person who sold you the phone should also carry out the steps in the following support article (if they have not done so already). This will not remove the carrier lock, but may prevent other problems (e.g., those from the phone still containing their data and being associated with their Apple ID).


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

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iPhone locked to cellular service

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