Pairing Oticon More 1 hearing aids with Apple Ultra Watch Cellular

Have you loaded the Oticon app for Apple Watch on your Watch?

Have you read the manual for using Oticon with Apple Watch? It starts on page 22.

https://wdh02.azureedge.net/-/media/oticon-us/main/download-center---myoticon---product-literature/intent/ifu/273550us---ifu-ot-companion-app-1-3-0---jan24.pdf

I'm not familiar with that brand of hearing aids, however please ensure the hearing aids are in pairing mode. Check the manual for the hearing aids to see how to do that.

Checking my Settings app on my Ultra 2 I also do not see my hearing aids however I know they are paired as I see that in the iPhone's settings.

If you need further direction, give AppleCare a call. AppleCare Contact Info

smatasonic wrote:

I own an iPhone 15 Pro and an Apple Ultra Watch (mobile version)

I also use Oticon more1 hearing aids and I have an app from Oticon: Companion on my iPhone and it also shows up on my Apple Ultra Watch and fine when the mobile is on and close.

When I turn on my phone and turn on my watch phone at the same time, the Companion app disconnects along with my bluetooth hearing aids. I tried to "add a device" but I can't find my hearing aids. I noticed Apple Airpods appear.

There is an icon on my iPhone to add and pair hearing aids. That's what's missing from the Apple Ultra Watch.

Can you help me and let me know the solution how to use my Apple Utra Watch custom mode with Oticon bluetooth hearing aids when my mobile is not around?

As a hearing-impaired person, this method renders the Apple Ultra Watch unusable in the Cellular version, as I cannot hear the watch itself. I can communicate using hearing aids.

Best regards, Smatana.

https://www.oticon.com/support

What did Oticon support team say when you asked about the issue?