Erase Assistant Taking Forever

I want to factory reset my MacBook. (M1 Air running macOS Sonoma 14.3.1). The erase assistant opens but it takes forever and it does not shutdown my Mac.

MacBook Air (M1, 2020)

Posted on Jun 12, 2024 2:44 AM

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Question marked as Top-ranking reply

Posted on Jun 12, 2024 4:32 AM

You can try to boot from macOS recovery:


  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar and keyboard) are off.
  3. Press and hold the power button on your Mac until the system volume and the Options button appear.
  4. Click the Options button, then click Continue. 
  5. If asked, select a volume to recover, then click Next.
  6. Select an administrator account, then click Next.
  7. Enter the password for the administrator account, then click Continue.
  8. When the Recovery app appears in the menu bar, you can choose any of the available options in the window or the menu bar.


And from there reinstall macOS and erase your drive with disk utility

1 reply
Question marked as Top-ranking reply

Jun 12, 2024 4:32 AM in response to pewpewmomohsen

You can try to boot from macOS recovery:


  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar and keyboard) are off.
  3. Press and hold the power button on your Mac until the system volume and the Options button appear.
  4. Click the Options button, then click Continue. 
  5. If asked, select a volume to recover, then click Next.
  6. Select an administrator account, then click Next.
  7. Enter the password for the administrator account, then click Continue.
  8. When the Recovery app appears in the menu bar, you can choose any of the available options in the window or the menu bar.


And from there reinstall macOS and erase your drive with disk utility

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Erase Assistant Taking Forever

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