i need your help. my account has been huckd

Very common scam email. They have not compromised your account and the email address is spoofed to make you think that it has been. All you need to do is delete the email.

Nothing. This is a scam mail, the only thing you should to is delete the mail and don't respond to it

_room1 wrote:

Would it be better if I reset the phone to be more safe?

There is nothing you need to do and no need to reset your phone. It is simply a scam email and there is nothing wrong with your phone or account.