my iphone 14 pro max camera quality/color different than my friends who owns the same phone

When my friends saw me taking pictures and videos on my iPhone 14 Pro Max, they asked why my phone wasn’t capturing the correct colors. The colors were very different from what showed on their phones. We went through the settings and matched them exactly to theirs, but my camera still displayed different colors. Even though both of our phones are the same model, the iPhone 14 Pro Max, the issue persisted. Why is this happening?

iPhone 14 Pro Max, iOS 17

Posted on Jun 12, 2024 5:13 PM

Reply
1 reply

Jun 12, 2024 5:14 PM in response to Ayeshalakhani

It sounds like you're experiencing a color discrepancy issue with your iPhone 14 Pro Max compared to your friends' phones, even though the settings are identical. This could be due to various factors such as display calibration differences, ambient lighting conditions, or even software settings that might need adjustment.

To troubleshoot, try adjusting the display settings like True Tone and Night Shift, and ensure both phones are updated to the latest software version. If the issue persists, contacting Apple Support or visiting an Apple Store for further assistance might be beneficial to ensure your phone's camera and display settings are optimized correctly.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iphone 14 pro max camera quality/color different than my friends who owns the same phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.