Why doesn't my MacBook open with one hand?

Hello~ When you say you can’t open it normally and must use two hands…it sets off an alarm bell. I always use to hands to open mine but not because I have to. If you feel that you are having to force it open then set up an appointment and have it checked as Apple wants you to be happy with your new device…

Genius Bar Reservation and Apple Support Options - Apple

~Katana-San~

It is certainly advised to open the Mac with two hands. This helps avoid the possibility of straining the hinge on one side or the other.

are you opening it with the opening cut because thats how you open it