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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I pay a subscription for iCloud but folders are nearly always empty. I thought this is supposed to be a fail-safe back-up. I have other backups but why am I paying iCloud for one? Seems like absolute nonsense unless I have failed to learn something or other about restoring files and folders when I need them, which is quite possible.
iMac (2017 – 2020)
iCloud on your Mac is a sync service, not a backup tool. It means that you can e.g. open files, saved on iCloud, on any device you are logged in with your same AppleID. BUT: if you remove a file, it will be removed on all your devices
You can find more information about iCloud here
What is iCloud? - Apple Support (IE)
Set up iCloud features on Mac - Apple Support (IE)
Use iCloud on iPhone - Apple Support (CA)
Empty folders on iCloud
