How to get a refund for the accidentally charged app

So when i Put my card on my phone and bought something the duolingo app automatically charged my card for a annual subscription like it was a renewal.

And I dont know if I can get a refund on it and or how long it takes for the transaction to fully proccess please help.


[Re-Titled by Moderator]

iPhone SE, iOS 15

Posted on Jun 15, 2024 5:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2024 9:36 AM

Cancel the subscription.

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support


Ask for a refund -

Request a refund for apps or content that you bought from Apple - Apple Support


You may need to speak to Apple Support to resolve this issue.

Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


World-wide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.5;  Watch, series 7 GPS/cellular, watchOS 10.5; iPhone 12 Pro, iOS 17.5; TV 4th Gen, tvOS 17.5; HomePods, audioOS 17.5 and Airport Express w/ Airplay 2


1 reply
Question marked as Top-ranking reply

Jun 15, 2024 9:36 AM in response to xInfinite28

Cancel the subscription.

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support


Ask for a refund -

Request a refund for apps or content that you bought from Apple - Apple Support


You may need to speak to Apple Support to resolve this issue.

Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


World-wide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.5;  Watch, series 7 GPS/cellular, watchOS 10.5; iPhone 12 Pro, iOS 17.5; TV 4th Gen, tvOS 17.5; HomePods, audioOS 17.5 and Airport Express w/ Airplay 2


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to get a refund for the accidentally charged app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.