My IPad screen will not react to allow me to unlock it

My iPad screen isn’t allowing me to unlock it

Posted on Jun 16, 2024 6:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2024 6:28 AM

Connect your iPad to its Power Adapter and allow the iPad to charge. While the iPad is connected to the Power Adapter, try a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.





1 reply
Question marked as Top-ranking reply

Jun 16, 2024 6:28 AM in response to Listen22

Connect your iPad to its Power Adapter and allow the iPad to charge. While the iPad is connected to the Power Adapter, try a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My IPad screen will not react to allow me to unlock it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.