The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I recently bought iCloud storage of 2TB, and i bought it with gift card, but this before I recharge my gift card, the date to renew the payment has expired, and today again recharged with gift card but still couldn’t renew the subscription, what can i do to renew the subscription?
iPhone 15 Pro, iOS 17
Subscriptions automatically renew unless apple can't find a way for you to pay for them. You don't need to renew them unless they fully expire. In that case you aren't renewing it, you are starting it all over again.
You don't actually say why you can't renew the subscription. If there is an error message, we need to know what it says. You may need to have a credit or debit card present. It won't be charged if there is gift balance but it needs to be there to start the subscription again. To me it sounds like the old one expired and you are basically starting a new subscription again.
iCloud storage
