How to turn off "iphone lost or stolen" status

someone stole my iphone, so i went to the apple store and got a new one. They put a status of "iphone lost or stolen" on my account. I have an esim card. The device was returned by a mircale the following day. All of my personal photos did not back up to the icloud, so I lost everything. All of that data is on my old phone.

I simply want to turn off the "iphone reported lost or stolen" flag. Apple is saying that I have to turn that status off, but when I try that, it says "erase pending request for this iphone cannot be modified". How can I turn off the erase pending request? Ive called support and been to the apple store several times, and this is the very last step to get me back into my old iphone to keep my photos.

please help. my entire life is on this phone!!!