How can I get a refund from Apple for duplicate charges?

apple charged me twice for updated storge once i asked for a refund they gave me one refund back but they still have the other purchase from storage but now my phone says out of storage

Apple charge me twice for updated storage I got one refund back and they kept the other money now my phone is saying out of storage but how if y’all kept the other purchase for the storage


[Edited by Moderator]

iPhone 11, iOS 17

Posted on Jun 18, 2024 6:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2024 6:53 PM

This is a user to user forum, no one here kept your money.


Click on the link below, you can

• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method

Subscriptions and Billing - Official Apple Support


Or contact Apple for support & service.

Contact Apple for support and service - Apple Support


or call


Canada/United States

1-800-275-2273


For other locations, look here -

Contact Apple for support and service – Apple Support (AU)


1 reply
Question marked as Top-ranking reply

Jun 18, 2024 6:53 PM in response to nwaneka

This is a user to user forum, no one here kept your money.


Click on the link below, you can

• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method

Subscriptions and Billing - Official Apple Support


Or contact Apple for support & service.

Contact Apple for support and service - Apple Support


or call


Canada/United States

1-800-275-2273


For other locations, look here -

Contact Apple for support and service – Apple Support (AU)


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How can I get a refund from Apple for duplicate charges?

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