Account recovery not working
My recovery contact and I cannot receive or send any info or codes to each other ? MyAccount recover contact has a iPhone 11 and data is up-to-date. I have a iPhone 13 mine too is also up to date . We both have accepted each others request as account recovery contacts . Now my Apple ID is no longer valid because it’s locked due to too many failed password attempts. How can I get Appleid valid again ? It’s locked cause the password was a generated password from Apple I didn’t make it up or write it down cause I used my Face ID as a password . I recently got my phone back from Apple from either a repair or replacement through warranty . I think it was replaced because when I got the phone back it didn’t recognize my face screen was on set up .No contacts , passwords , emails , notes or files were saved . The “genius” at Apple never asked if phone was backed up ,or if I needed to write down any info from phone he just said he would “have phone ready to for pick up in a hr or two from now” . So now I’ve finally just given up and made a new Apple ID , password , so is there any hope or no on recovering my old account ? Or is permanently closed ? I really just want the contacts , photos, files back from locked account if possible .
