mac safe charger is get very hot

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Level 1

4 points

mac safe charger is get very hot

I recently purchase mac safe charger, whenever i connect it to my macbook pro it immediately becomes burning hot which even caused my charging wire to burn/melt. i don't think its normal.

MacBook Pro 15″, macOS 12.7

Posted on Jun 19, 2024 12:50 AM

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Answer 1

Tesserax

Level 10

149,401 points

Jun 19, 2024 9:09 AM in response to omkarAB

Did you purchase this "mac safe charger" new directly from Apple or an Apple Authorized Reseller? If so, you typically have 14 days, from the purchase date, to return it for either a full refund or a replacement.

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Answer 2

Jun 20, 2024 7:39 AM in response to omkarAB

Thank you for participating in the Apple Support Community.

We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.

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